Panorama · SEASON 73
Undercover Estate Agent
Episode 20 · 2025-07-14
- Documentary
- News
Episode overview
Panorama goes undercover at one of the UK’s biggest estate agencies to investigate claims it’s not acting in the best interests of customers. Reporter Lucy Vallance uncovers evidence the company favours buyers taking out mortgages brokered by the company itself, over the interests of other potential buyers. She also speaks to a whistleblower who worked at another big estate agency, where staff were under pressure to sell add-on services and were incentivised by a commission scheme to get sellers to drop their house prices. Both companies say they treat customers fairly.
59 minutes
Season 73 episodes
1. E-Bikes: The Battle for Our Streets2025-01-06
2. Weight Loss Jabs and the NHS2025-01-13
3. Should We Still Be Working from Home?2025-01-20
4. Rewiring Britain: The Race to Go Green2025-02-03
5. Britain’s Mouldy Homes2025-02-10
6. The Southport Attack2025-02-24
7. Trump, Ukraine and Europe on the Edge2025-03-03
8. The Day Los Angeles Burned2025-03-10
9. Lockdown Kids: Five Years On2025-03-17
10. Fixing The NHS: What Will It Take?2025-03-24
11. My Online Stalker2025-03-31
12. Did Lloyds Bank Fail My Business?2025-04-07
13. The Truth about Baby Food Pouches2025-04-28
14. Special Forces: I Saw War Crimes2025-05-12
15. The Dark Side of Swimming Clubs2025-05-19
16. Is Britain Broke?2025-06-02
17. Funfairs: How Safe Are They?2025-06-16
18. Cancer Conspiracy Theories: Why Did Our Sister Die?2025-06-23
19. Trump, Israel and the War on Iran2025-06-24
20. Undercover Estate Agent2025-07-14
21. Fighting Cyber Criminals2025-07-21
22. Britain’s Ketamine Crisis2025-07-28
23. Why I Joined a Riot2025-08-04
24. Lucy Letby: Who to Believe?2025-08-11
25. The £170 Million Diamond Scam2025-09-01
26. Fighting the Cocaine Cartels2025-09-08
27. Trump and Starmer: The Special Relationship?2025-09-15
28. Gaza: Dying for Food2025-09-22
29. The Truth About Asylum Hotels2025-09-29
30. Undercover in the Police2025-10-01
31. Kellie Bright - Autism, School and Families on the Edge2025-10-06
32. The Race to Build 1.5 Million Homes2025-10-20
33. The King of Jordan and the Children of Gaza2025-10-27
34. Trump and the Tech Titans2025-11-03
35. The Fall of Prince Andrew2025-11-04
36. Britain and China: Following the Money2025-11-17
37. The Truth About Forever Chemicals2025-12-01
38. The Pothole Problem2025-12-08
39. Evri: Where’s My Parcel?2025-12-15
